Strategy and Operations Manager (Toronto)

Strategy and Operations Manager (Toronto)

10 Nov
|
Clutch
|
Toronto

10 Nov

Clutch

Toronto

Who you are

- 3+ years of experience in management consulting, investment banking, sales strategy, business operations, or a high-performing startup environment

- 8+/10 with data: Strong proficiency with Excel/Sheets required;

experience with SQL, BI tools (e.g., Looker, Tableau)

- Proven ability to lead structured projects and think strategically, while also rolling up your sleeves to get things done

- Comfortable with ambiguity and change—able to thrive in a fast-paced, ever-evolving environment

- Intellectually curious, fast learner, and someone who brings strong judgment and common sense to every conversation

- Strong communication and collaboration skills—you’re just as comfortable with execs as you are with frontline staff or developers

- Gritty, humble, and high-agency: you take initiative, own problems, and don’t wait to be told what to do

What the job involves

- We’re looking for a smart, resourceful, and analytically strong individual to join our Revenue team. This is an opportunity for someone early in their career (1–5 years post-grad) to drive impact across a high-growth sales organization, working side by side with our VP of Sales on strategic initiatives, performance insights, and cross-functional projects that unlock growth

- Lead and execute small to medium-sized strategic projects that drive incremental improvement across the sales team, ranging from process optimization to frontline tools to performance analysis

- Take ownership of project scoping, planning, execution, and results measurement, working across disciplines to see initiatives through end-to-end

- Prioritize initiatives that move the needle and align with broader revenue goals

- Collaborate with Sales,



Product, Marketing, Customer Experience, and Engineering to remove friction in the sales process and bring structure to ambiguity

- Build business cases in Excel, present findings to the VP of Sales, and join calls with distressed customers to understand root causes

- Translate complex problems into actionable insights and ensure action happens

- Dive deep into sales and funnel data to uncover insights and opportunities, bringing a strong analytical toolkit and strong data skills

- Support forecasting, territory planning, performance dashboards, and root cause analysis to inform sales leadership decision-making

- Develop simple, clear, and persuasive recommendations backed by data and common sense

- Take initiative to self-learn new tools, frameworks, and strategies, such as mastering ChatGPT, learning SQL, or figuring out how a current system works with minimal handholding

- Be proactive in experimenting with new ideas, rapidly testing assumptions, and applying learnings in real-time

- Develop comfort navigating ambiguity and unfamiliar territory, tackling challenges that do not come with a playbook

- Reports to the VP, Sales

Benefits

- Autonomy & ownership: Create your own path and own your work with some of the most talented and creative people in Canada

- Competitive pay + equity: Enjoy competitive pay from day one, with equity opportunities available for roles that shape our future

- Generous time off: From vacation time to parental leave, we believe that work-life harmony is key to a healthy work environment

- Health, dental & more: Your well-being matters. That's why we offer medical, dental, and wellness support to you and your loved ones

📌 Strategy and Operations Manager (Toronto)
🏢 Clutch
📍 Toronto

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