Store Operating Hours: 9:00 AM – 6:00 PM (Shift starts 8:30AM)
About the Role
Palgong Tea at NorQuest College is looking for 1 customer-oriented Supervisor to join our team! If you love bubble tea and enjoy greeting customers with a bright smile, we would love to hear from you. As a Supervisor, you will play a key role in overseeing shift operations, managing inventory, and ensuring a smooth workflow while preparing and serving high-quality bubble tea.
You will be responsible for tracking sales, and managing product shelf life. If you have leadership skills, love fast-paced environments, and enjoy delivering exceptional service, we would love to hear from you!
Key Responsibilities
- Monitor inventory, track sales daily, and safely remove/dispose of expired products.
- Greet customers, answer menu queries, and process payments (cash and credit cards).
- Handle cash transactions efficiently using the POS system,
ensuring accurate cash handling and cashiering practices.
- Ensure brewing and shop equipment operate properly and report maintenance needs.
- Enforce and comply with health, safety, and sanitation regulations.
- Lead by example to support team members and deliver an exceptional customer experience.
- Communicate customer feedback and store needs to store managers.
Requirements:
- Previous experience as a supervisor, shift lead, or experienced barista in retail/F&B;
- Strong leadership, communication, and interpersonal skills
- Ability to multitask and lead a team in a fast-paced environment
- Familiarity with POS systems is an advantage but training will be provided.
- Knowledge of food safety and sanitation regulations
- Ability to work flexible hours.
Job Types: Full time (Mon-Fri: 8:30 AM-6 PM, 30-40hrs / weekly)
Benefits:
- Discounted or free food
- Store discount
Work Location: In person Pay: From $17.00 per hour
Expected hours: 30.0 – 40.0 per week
Benefits
- Discounted or free food
- Store discount
Work Location: In person
📌 Supervisor (Edmonton)
🏢 Palgong Tea
📍 Edmonton
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