Lead service dispatch coordination at Black & McDonald, using scheduling expertise and customer communication onsite in Winnipeg. Support responsive, productive service delivery daily.

As Service Coordination Supervisor, you will report to the Contract Manager within the Service Division. You will oversee work orders, technician schedules, preventive maintenance, customer requests, and dispatch systems. The position also supports purchasing, transportation, records, reporting, and administrative functions.

Key Responsibilities:
Lead daily service coordination and dispatch activities
Oversee service work order creation, scheduling, tracking, and completion
Coordinate technician schedules and preventive maintenance requirements
Address delays, conflicts, and scheduling challenges proactively
Communicate with customers,



technicians, vendors, and subcontractors

Requirements:
Three to five years of related coordination or operations experience
Advanced Microsoft Office Suite proficiency, including Outlook, Excel, Word, and Teams
Robust organizational, administrative, multitasking, and communication abilities
Experience coordinating schedules, resources, work orders, and service requirements
Supervisory, mentoring, or senior coordinator experience considered an asset

Bring dispatch leadership, work order management, and customer service expertise to Black & McDonald's onsite Winnipeg operations.

📌 Service Dispatch Coordination Supervisor Winnipeg
🏢 Black & McDonald
📍 Winnipeg