Shape NHS urgent care operations through service development, performance management, and financial oversight across North West Anglia hospital sites.

As Service Manager for Urgent and Emergency Care, you will support effective service delivery within the Clinical Business Unit. The position works with clinical and managerial colleagues to meet national and local objectives. It also supports transformation, redesign, and evidence-based patient care.

Key Responsibilities:
Lead service development plans, procedures, policies, and patient pathways
Identify cost improvements, developments, income prospects, and required resources
Produce business cases and capital bids with divisional colleagues
Match capacity to demand and deliver agreed performance indicators
Promote governance, shared learning, audit,



and continuous quality improvement

Requirements:
Ability to interpret statistics and design helpful information reports
Experience coordinating operational, financial, and clinical service priorities
Ability to manage risk and investigate incidents or near misses
Ability to support protected, effective, evidence-based, patient-centred care
Ability to collaborate with clinicians, managers, and patient groups

Use service planning, financial management, clinical governance, and performance expertise to support North West Anglia NHS Foundation Trust.

📌 Nhs Urgent Care Operations Manager Peterborough (Canada)
🏢 North West Anglia NHS Foundation Trust
📍 Canada