Work Term: Temporary Work Language: English Hours: 30 to 45 hours per week Education: No degree, certificate or diploma Experience: 1 to less than 7 months Work setting Insurance company Tasks Answer written and oral inquiries Address customers' complaints or concerns Answer inquiries and provide information to customers Explain procedures, risks and benefits to clients Answer clients' inquiries and provide information Computer and technology knowledge Internet MS Outlook MS Windows MS Word MS Office Security and safety Criminal record check Work conditions and physical capabilities Attention to detail Fast-paced environment Work under pressure Repetitive tasks Own tools/equipment Cellular phone Internet access Personal suitability Punctuality Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Organized Reliability Team player Initiative Judgement Ability to multitask Dependability Honesty Quick learner Workplace information Remote Financial advantages Bonus Other benefits Free parking available Learning/training paid by employer Parking available Support for persons with disabilities Provides physical accessibility accommodations (for example: ramps, elevators, etc.) Support for newcomers and refugees Participates in a government or community program or initiative that supports newcomers and/or refugees Does not require Canadian work experience

📌 contact centre agent - customer service (Canada)
🏢 Blue Ocean
📍 Canada