Customer service and order management expertise define this chance within an established global organization. Manage inquiries, orders, shipments, and customer updates accurately.This customer service specialist supports accurate, timely order fulfillment while building customer relationships. The work combines communication, organization, problem-solving, and Microsoft Excel proficiency. Experience with ERP or MRP systems is an asset, while relevant post-secondary education is requested.Key Responsibilities:Manage customer inquiries through phone and emailProcess and monitor orders using internal business systemsCoordinate delivery schedules with internal teamsPrepare quotations and communicate pricing informationTrack shipments and update customers proactivelyRequirements:One to two or more years' customer service experienceStrong communication, organizational, and problem-solving skillsProficiency with Microsoft Office, particularly ExcelExperience with ERP or MRP systems is an assetRelevant post-secondary educationApply customer service, order management, Excel, and communication skills while supporting customers across an international organization.
📌 Customer Service Order Specialist (Toronto)
🏢 Strategy Recruitment Group
📍 Toronto
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