As a tow and recovery operator, you respond to vehicle breakdowns and recovery needs, helping motorists get assistance and reach a safer next step. The role combines careful vehicle handling, practical mechanical awareness, and professional customer service in varied roadside situations.
Duties
- Respond to service requests, assess the vehicle and situation, and determine an appropriate towing or recovery approach.
- Safely connect, load, transport, and unload vehicles using towing and recovery equipment.
- Perform basic checks and minor automotive repairs when appropriate, and communicate findings and next steps to customers.
- Operate forklifts when needed to move vehicles or equipment, and keep work areas and equipment orderly.
- Your impact: Transparent updates and careful handling help customers feel informed while supporting smooth coordination with colleagues.
Skills Required: Practical mechanical knowledge, safe vehicle handling, clear customer service, and the ability to assess roadside situations and explain next steps. Commercial driving capability supports reliable vehicle transport and careful operation of towing equipment.
Preferred: Forklift operation and automotive repair skills are useful when moving vehicles or addressing minor issues. A calm, attentive approach and clear communication help you work effectively with customers and colleagues in changing conditions.
Pay: $50,000.00-$85,000.00 per year
Benefits
- Dental care
- Disability insurance
- Life insurance
Work Location: In person
📌 tow and recovery operator (Courtenay)
🏢 Comox Valley Towing and Recovery
📍 Courtenay
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