Enhance customer satisfaction as an Email Support Representative with Adastra Corp. Respond to inquiries and resolve concerns through professional email communication to ensure a positive customer experience.Adastra Corp., a global IT consulting leader, is seeking an Email Support Representative. In this role, you will utilize your problem-solving and communication skills to assist customers effectively. Your tasks will include answering emails, providing product information, and handling complaints with professionalism and care.Key Responsibilities:Respond promptly to customer inquiries via emailProvide accurate product and service informationResolve customer issues and questions efficientlyHandle customer complaints with professionalismMaintain detailed records of customer interactionsRequirements:Robust written communication skills in EnglishBasic computer and email proficiencyDetail-oriented with accuracy in responsesProblem-solving skills and patienceAbility to work independently and meet deadlinesUtilize your skills in communication and problem resolution to support customers at Adastra Corp. while fostering a positive experience.

📌 Email Support Representative At Adastra (Toronto)
🏢 Jobs for Humanity
📍 Toronto