Lead luxury in-room dining at Rimrock Banff with operational precision, guest discretion, and emotional intelligence. This is a full time permanent position in Banff.
As Food and Beverage Manager, you will oversee in-room dining operations within a luxury hospitality workplace. You will guide order flow, delivery timing, service standards, team development, and guest recovery. The position partners with Culinary and hotel departments to create thoughtful, seamless experiences.
Key Responsibilities:
Lead daily In-Room Dining operations and service standards
Oversee order flow, timing, delivery, and guest privacy
Partner with Culinary on menus and offerings
Manage amenities, VIP programs, and special occasions
Coach teams while managing scheduling, productivity, and payroll
Requirements:
Leadership experience in luxury hospitality or fine dining
Understanding of service pacing, privacy, discretion, and guest psychology
Calm leadership with clarity and emotional intelligence
Passion for operational excellence and guest experience
Alberta ProServe certification required
Bring composed leadership, service precision, and thoughtful guest care to Rimrock Banff’s elevated In-Room Dining operation.