Monitor security alerts across client environments as a hybrid SOC Analyst in Edmonton, using methodical triage and incident response skills. Scheduled after-hours rotations apply.
This SOC Analyst role supports Northern Computer’s managed clients and reports to the Director of Central Services. You will use EDR/AV, basic SIEM concepts, Microsoft 365 security controls, and ticketing workflows. The work helps uphold security baselines, improve response processes, and reduce recurring support needs through remediation and automation.
Key Responsibilities:
Monitor and triage alerts in security queues and mailboxes
Remediate standard alerts and escalate complex or critical issues
Identify incident severity and complete Security RCAs
Review CVE notifications and assign vulnerability tickets
Document responses, resolutions, and security changes in tickets
Requirements:
Three or more years in MSP NOC, SOC, or related security operations
Experience triaging alerts across multiple client settings
Familiarity with EDR/AV, phishing simulators, SIEM, and ticketing workflows
Transparent documentation and timely escalation under pressure
Cybersecurity certificate or related college or university credential preferred
Apply your alert triage, incident response, and Microsoft 365 security experience to protect Northern Computer clients in Edmonton.