Transform airport operations through integrated planning, Lean principles, and data-driven decisions at Toronto Pearson. This position advances efficiency, resilience, and capacity.

As Manager, Operational Modernization, you will lead a portfolio supporting the multi-year modernization roadmap. You will work with operational leaders, corporate partners, readiness teams, and external stakeholders. The position focuses on operating plans, scenario-based planning, constraints, capacity risks, service impacts, and practical mitigation strategies across complex airport functions.

Key Responsibilities:
Lead cross-functional continuous improvement and modernization initiatives
Develop integrated, scenario-based airport operating plans
Identify capacity risks and recommend mitigation strategies
Promote Lean principles, innovation,



and operational excellence
Engage airlines, vendors, agencies, and research partners

Requirements:
Demonstrated success delivering transformation or continuous improvement initiatives
Knowledge of terminal, airfield, baggage, and security operations
Knowledge of forecasting, resource modelling, and capacity enablement
Solid written, verbal, presentation, and change communication skills
Bachelor’s degree or equivalent education and relevant experience

Use airport transformation, integrated capacity planning, and operational excellence expertise to improve Toronto Pearson’s performance and service standards.

📌 Airport Operations Transformation Manager Toronto
🏢 Toronto Pearson International Airport
📍 Toronto