Lead merchant launches and integrations at GoBolt from its Downtown Toronto office, using structured project management and customer communication skills.

As Project Manager supporting Customer Success and Account Management, you will deliver cross-functional merchant projects from planning through post-launch monitoring. You will coordinate Operations, Engineering, Product, Finance, Warehouse Fulfillment, and Transportation teams. The work includes onboarding, service expansions, process changes, and operational improvements.

Key Responsibilities:
Lead end-to-end merchant onboarding, launches, integrations, and process changes
Define scope, timelines, milestones, dependencies, and project resourcing
Coordinate internal workstreams before merchant go-live
Track service levels, KPIs,



and corrective action plans
Provide regular updates to merchants and internal leadership

Requirements:
Active Project Management Skilled certification in positive standing
Three or more years managing cross-functional client projects
Experience with Asana, Jira, Smartsheet, or similar tools
Robust scope, scheduling, risk, and change control skills
Excellent communication, organization, and data skills

Apply project leadership, merchant communication, and cross-functional coordination to deliver reliable customer success outcomes at GoBolt.

📌 Customer Success Project Manager Toronto
🏢 GoBolt
📍 Toronto