The post-holder is a Dispenser and is an integral part of the general practice team, working within their professional boundaries. This role will work under the supervision of the Dispensary Manager to ensure the safe, accurate and timely supply of prescribed medication to patients, and to provide administrative support to the clinicians. The Dispenser will support the practice clinical teams with queries regarding medication from patients. The Dispenser will support the Dispensary Manager in ensuring a high level of service is delivered at all times while supporting the multi-disciplinary team in line with the strategic objectives of the organisation. The Dispenser will complete audits regarding patient safety in the prescribing of medication and present the information for sharing with the clinical team. The core responsibilities of the Dispenser in delivering health services.a. Be responsible for checking all medicines dispensed to promote secure dispensing processes a. Support with national prescribing policies and guidance within GP practices and care homes. This will be achieved through undertaking clinical audits (e.G., use of antibiotics), supporting quality improvement measuresb. Collect prescription charges in accordance with dispensary protocolc. Ensure controlled drugs are maintained in accordance with practice policyd. Ensure the safe disposal of returned and/or out of date medicine and working with the multi-disciplinary team to ensure efficient medicines optimisation, including implementing efficient ordering and return processes, and reducing wastagee. Receive and store supplies in accordance with current policy, ensuring the cold chain is maintainedf. Ensure all repeat prescriptions are processed within the allotted timeframeg. Provide support on the legal, safe and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS)h.



Process prescription requests via all means of communicationsi. Provide patients with advice regarding all prescription mattersj. Process multi-compartment compliance aids (Dosette box)k. Assist the Dispensary Manager in the preparation of monthly returnsl. Always maintain accurate records, including appropriate coding entriesm. Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribingn. Assist in the delivery of medicines optimisation and management incentive schemes and patient safety auditso. Supervise practice reception teams in sorting and streaming general prescription requests, so as to allow GPs to review the more clinically complex requestp. Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Childrenq. Be an integral part of the general practice teamr. Demonstrate initiative and be creative in finding solutions to problemss. Support in the management of patient complaints when requested to do so and participate in the identification of any necessary learning brought about through incidents and near-miss eventst. Be aware of guidance to ensure that the dispensary conforms to regulatory guidanceu. Undertake stock-takes in accordance with guidancev. Undertake all mandatory training and induction programmesw. Contribute to and embrace the spectrum of clinical governancex. Attend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreedy. Contribute to public health campaigns (e.G., flu clinics)z. Maintain a clean, tidy, effective working area at all timesThere may be, on occasion, a requirement to carry out other tasks, this will be dependent upon factors such as workload and staffing levels

📌 Nvq2 Dispensary Assistant (Pike River, Quebec)
🏢 NHS Jobs
📍 Pike River, Quebec