Experience
Experience with Enterprise Certificate Lifecycle Management (CLM) platforms
Solid understanding of PKI concepts and certificate lifecycle processes
Hands-on experience with SSL/TLS certificate management
Experience with Microsoft ADCS
Knowledge of ACMEv2 enrollment and renewal workflows
Experience managing Windows Certificate Store / CAPI
Experience with REST API integrations
Proficiency in PowerShell scripting
Preferred
Experience with CyberArk Certificate Manager SaaS| Venafi| Keyfactor| DigiCert Trust Lifecycle Manager| AppViewX| or similar enterprise CLM platforms
Kubernetes cert-manager
Azure Key Vault
AWS ACM / KMS
OpenSSL| keytool| and certificate troubleshooting utilities
Python or Bash scripting
Enterprise monitoring tools such as Splunk| Dynatrace| Prometheus| Grafana| or equivalent
Operational Support Expectations
Provide 8x5 operational support with participation in 24x7 on-call / follow-the-sun support rotation when required.
Support P1P4 incident management and major incident bridge activities.
Perform Root Cause Analysis (RCA) and contribute to problem management remediation plans.
Maintain operational runbooks| SOPs| and knowledge base documentation.
Preferred Certifications
CyberArk Sentry Certificate Manager (preferred)
Venafi Certified Skilled
Microsoft Certified: Windows Server / Identity
Certified Kubernetes Administrator (CKA) (nice to have)
ITIL v4 Foundation