Process credit counselling payments accurately at Fairstone Bank, using reconciliation and communication skills in a centralized operations environment. Support timely discrepancy resolution across teams and agencies.The Payment Processing Representative manages account processing and payment exceptions for Fairstone Bank and its family of brands. This full time position requires payment processing or administrative experience, bilingual communication, and strong Microsoft Office knowledge. The work supports compliance and service standards while serving internal and external customers. Department hours are Monday to Friday, 8:00am to 4:30pm, with some Saturdays and nights during month-end.Key Responsibilities:Process payments, exceptions, batches,



and cheque disbursementsReconcile historical accounts and complete reapplication functionsManage daily cash drawers and administrative account updatesResolve discrepancies and provide customer serviceCommunicate case updates with external agenciesRequirements:Post-secondary diploma or equivalentOne to two years of related experienceExcellent bilingual verbal and written communication skillsStrong Excel, Word, and Outlook knowledgeBasic math, analytical, and problem-solving skillsBring payment processing accuracy, bilingual communication, and reconciliation skills to Fairstone Bank's centralized operations team.

📌 Payment Processing Representative (Montreal)
🏢 Fairstone Bank
📍 Montreal