Support cellular device migration in Montréal with COFOMO, coordinating vendors, configuring equipment, and resolving technical requests through structured analysis.
As a computer automation technician, you will support a current cellular vendor migration. The work combines supplier coordination, user support, equipment management, ticket follow-up, and activity documentation. You will analyze technical needs, contribute to issue resolution, and collaborate with stakeholders while providing quality customer service.
Key Responsibilities:
Support cellular device migration to a recent vendor
Coordinate activities with suppliers and users
Acquire, receive, and configure equipment
Follow up on tickets and process requests
Document migration activities and analyze technical issues
Requirements:
AEC or DEC background in computer science
Customer service-oriented approach
Excellent written, oral, and pedagogical communication skills
Effective collaboration within multidisciplinary teams
Analytical, synthesis, investigative, methodical, and rigorous skills
Apply computer automation, equipment configuration, stakeholder coordination, and customer service skills to COFOMO’s cellular migration.