Lead customs brokerage expertise remotely from Canada with UPS, supporting customer accounts, service improvements, and revenue retention. French and English proficiency is required.

This full time permanent manager supports geographically aligned customs brokerage accounts. The work combines customs operations, business development, client communication, and continuous improvement. You will help maintain customer satisfaction, strengthen partnerships, and identify growth opportunities through operational execution.

Key Responsibilities:
Support sales and operations across customs brokerage customer accounts
Provide expertise during solution development and contract negotiations
Participate in customer meetings and quarterly business reviews




Manage procedures and performance indicators supporting UPS goals
Advise customers on supply chain improvement prospects

Requirements:
Minimum five years in customs operations and business development
Experience within transportation and logistics industries
French and English proficiency, written and spoken
Customs Specialist certification preferred
Bachelor’s degree or international equivalent preferred

Apply customs brokerage, client partnership, and business development expertise to support UPS service quality and organic growth remotely.

📌 Customs Brokerage Product Manager Montreal
🏢 SCC UPS SCS
📍 Montreal