Support pension participants in Montreal using French and English while managing detailed perk inquiries and retirement option questions. Aon offers this new position within its growing team.

As a Pension Administration Customer Service Technician, you provide accurate, timely support to participants and serve as a primary contact. You will explain benefits, eligibility requirements, pension options, and associated services. Integrity, attention to detail, and sound judgment guide explicit information tailored to individual circumstances.

Key Responsibilities:
Handle inbound and outbound participant and client calls
Answer advantages, eligibility, and pension option questions
Assist with pension documents, forms, and online portals




Calculate benefit entitlements for specified life events
Maintain interaction records and resolve complex issues collaboratively

Requirements:
French and English bilingualism is required
Previous customer service or call centre experience
Strong communication, problem-solving, and attention-to-detail skills
Ability to handle confidential information responsibly
College or university diploma, or equivalent

Bring bilingual communication, pension administration support, and careful problem-solving to participant service at Aon in Montreal.

📌 Bilingual Pension Customer Service Technician Montreal
🏢 Aon
📍 Montreal