Front of House Team MemberReports ToFood and Beverage Supervisor, Food and Beverage Manager, ChefPosition OverviewUnder the direction and supervision of the Food & Beverage Supervisor, the Front of House Team Member works as part of a service-oriented team within a high-volume food service environment. They are responsible for performing general duties supporting catered functions and cafeteria operations, ensuring a positive and welcoming guest experience at all times.This role is often the first point of contact for guests in the food service area, requiring strong customer service skills, professionalism, and a positive, team-focused attitude.The incumbent should expect to be working primarily indoors in a standing position, with occasional outdoor work in all weather conditions, including adverse conditions.This is a full-time seasonal role. Alberta Employment Standards regarding probationary periods apply.QualificationsA minimum of one (1) year experience in a similar food service or hospitality settingHighly developed interpersonal, communication, and customer service skillsStrong attention to detail with the ability to read, interpret, and accurately process ordersKnowledge of food service operations and health and safety proceduresAbility to work under pressure in a fast-paced and high-volume environment while maintaining organization and efficiencyMust be able to lift up to 15 kilograms and push up to 50 kilogramsAbility to work in varying temperatures throughout the day (both indoor and outdoor environments)Cash handling experience, including POS and credit card transactionsExperience setting up a bar and/or serving liquor is considered an assetProServe certification is an asset; candidates without certification will be required to obtain it upon commencement of employmentAbility to ski or snowboard blue runsCore CompetenciesProfessional deportment with excellent customer service skills; experience working directly with guests and collaborating effectively with co-workersCheerful,



outgoing personality; demonstrated ability toremain composed in highly stressful or fast-paced situationsStrong team player with the ability to take direction and support overall team operationsMotivated and observant; able to identify tasks proactively and complete them without direct supervisionSelf-aware; able to identify strengths and areas for development and respond positively to training and feedbackAble to apply prior experience and learned skills to problem-solve effectively in real timeJob Duties / ResponsibilitiesFollow Alberta safe food handling guidelines while maintaining a clean and protected workspace, including daily temperature log recordkeepingPerform a variety of front-of-house shifts, which may include function service, hosting, food running, buffet running, bussing, and restockingAssist with preparation of side dishes required for daily serviceAssist cooks with packaging and portioning food as requiredStock and track inventory of food and beverage items for daily operationsAssist in setting up the dining hall for service periodsMaintain cleanliness and sanitation of the dining hall between sittings and at the end of serviceAssist in maintaining cleanliness and sanitation of dishwashing and service areasSupport completion of the weekly sanitation checklistAct as cashier when required, including POS and payment processing dutiesAssist the Food Service Manager with receiving cafeteria supply deliveriesAttend professional development and training sessions as scheduledPerform additional duties as requiredAdditionalWork in a safe and efficient manner at all times and proactively identify and report any safety concerns that could impact staff or guestsEnsure all opening and closing procedures are followed and completed daily in the chaletsMaintain a strong guest-focused, professional, and team-oriented approach in all aspects of workSupplementaryRespect and adhere to the company's policies and procedures as set in the Corporate Policies, Employee Handbook and other Training Manuals

📌 Front Of House Team Member (Jasper)
🏢 Rsmi-Jtac
📍 Jasper