Develop your skills with IBM as an IT L2 Operations Specialist for WebSphere Application Server, focusing on enhancing business services through effective management and technical support. This role involves hands-on collaboration with vendors and external partners.You will assist in installing and upgrading business applications while managing incidents for timely resolution. Your experience with cloud technologies and monitoring tools will be crucial for investigating issues. Staying current with industry trends will also be part of your responsibilities.Key Responsibilities:Support configuration and upgrade of applicationsManage incidents to ensure swift resolutionUse ServiceNow for tracking service requestsEngage with cloud technologies in different environmentsMonitor using tools like DataDog, Splunk, and DynatraceRequirements:Solid understanding of incident management processesExperience with various operating systems (UNIX, Linux, Windows)Capability to execute moderately complex tasks under guidanceProficiency with ServiceNow for service managementKnowledge of analytical tools and infrastructure dynamicsContribute your knowledge in IT operations and service enhancement at IBM's WebSphere team.

📌 Ibm Websphere Application Operations (Toronto)
🏢 Q1 Technologies
📍 Toronto