Salary From:$97,184.052 Temporary Vacancies for up to 12 monthsJob SummaryWe are looking for 2 IT Business Analysts to join our Guidewire Product Teams at the WSIB. In these roles you will work directly with the Guidewire Insurance Suite, which includes Claim Centre, Policy Centre, Billing Centre and Contact Manager. To succeed in this rapid-paced environment, you'll need strong analytical and organizational skills, and the ability to manage multiple tasks at once. Experience with Guidewire Claim Centre and claim management processes, or with Guidewire Policy and Billing Centre and account management processes is preferred.Major Duties & ResponsibilitiesLead requirements elicitation activities with stakeholders by deploying a broad range of requirements elicitation tools and techniques. Various business elicitation techniques may include but are not limited to brainstorming, stakeholder evaluation, problem identification, process mapping, use cases/user story/business scenario development, and workshop facilitation. Document business requirements and obtain sign-off on Business Requirement documents, System Functional and Non-functional Requirements, Use Cases and Functional Specification documents to confirm they are complete, accurate and a true representation of clients' business requirements.Perform requirements analysis to ensure quality of the requirements by using a broad range of analysis techniques such as Business Process Modelling notation (BPMN), UML, Data Flow diagram, gap analysis, root cause analysis. Provide input for IT Solutioning by delivering Business Requirements and necessary solution requirements. Collaborate with Business SMEs from sponsoring Line of Business, Delivery Manager, Solution Architect, IT Security, and Shared Services Planning to ensure the Solution is evaluated prior delivery and is built on a firm understanding of business requirements.Work with Delivery and Operations teams to ensure smooth transition of changes to production environment. Analyze and assess user, functional and system requirements to ensure that the highest value requirements are delivered iteratively. Coordinate business and technical requirements implementation with the relevant stakeholders and make recommendations to fully address all implementation issues.Lead process review and improvement initiatives. Evaluate and document business processes current state and uncover areas for improvements,



prepare detailed requirements analysis for solutioning. Identify opportunities and strategies to improve business efficiency. Collaborate with clients and vendors to facilitate the re‑engineering of or identification of net new business processes, services, systems and business requirements. Transform business and stakeholder requirements into system requirements, and create quality documentation (e.G., Current and Future State Architectures, and Business Process Models).Delivering a broad understanding of all WSIB business processes to provide advice, consultation and technical guidance required by the business to ensure the effective planning, analysis and design of current business changes. This includes maintaining and partnering with key stakeholders to strengthen relationships and support vendors to ensure business processes and rules are being followed.Analyze current and create the future state of workflows and systems; re‑engineer and improvebusiness systems, services and programs ensuring they reflect and support divisional and organizational business plans. Identify, analyze, design and implement both change and modernization initiatives.Participate in the development of project QA test scenarios and test cases. Collaborate on testing activities with the development team to ensure all relevant stakeholder requirements are captured and acceptance criteria is satisfied. Perform other related duties as assigned or required, such as all aspects of User Acceptance Testing.Conduct RFP package requirements preparation and assist with Statement of Work development. Provide subject matter expert advice and actively participate in the RFP evaluation process by defining the functional/non‑functional product requirements. Participate in formal procurement, including evaluating proposals and participating in vendor selection.As required, act as a project leader. Responsibilities include managing scope, timelines, resources and risks. This includes identifying and documenting business cases, business requirements,



stakeholder analysis, option/issue papers, fit gap analysis, story maps, behavior driven development documents, board communications, use cases etc. Monitor work stream deliverables and resources and provide ongoing status updates, identify and manage issues, decisions or risks and provide recommendations to resolve project issues.Act as a mediator between business and technical groups by translating technical information in order to obtain consensus when dealing with multiple business area requirements. Function as a central contact between project team members, management, business owners, Information Technology Cluster (ITC), external consultants and vendors to facilitate successful implementation.Facilitate program development by identifying, investigating, recommending and overseeing the implementation of solutions to improve deficiencies in business services, processes, and programs.Provide systems, business, technical and analytical expertise to staff, management, workers, employers, representatives, vendors and government agencies. Participate in corporate and divisional projects, initiatives and system support.Job RequirementsEducation:University completion at undergraduate level with a specialty focus in Computer Science, Information Technology, Business Administration, Commerce, Science or Social Science, and an Advanced or Associates' Certificate in Business Analysis endorsed by IIBA.Experience:Five years prior experience in business administration, business intelligence software and system analysis and workflow processes.Our commitment to equity, diversity and inclusionWe respect and value the diversity of our people. We strive to create an environment where employees can be themselves and where our differences are celebrated. We value and celebrate diversity and are committed to creating inclusive experiences for both our employees and prospective employees. We invite all interested individuals to apply. If you require accommodations in order to apply to this position please contact [email protected]. If you are invited to participate in the interview or assessment process, you can advise our Recruiter of your accommodation needs at that time.This role requires the successful applicant to commit to an in‑office work arrangement up to 5 days a week beginning in 2026.#J-18808-Ljbffr

📌 It Business Analyst - $97,184.1 A Year (Toronto)
🏢 WSIB
📍 Toronto