Who We Are? Driven by a vision to eliminate poverty in our community, Bissell Centre’s data-driven approach is rooted in a deep belief in the dignity, strength, and potential of every individual.

Through compassion, optimism, and strong relationships, our prevention and stabilization strategy and programs empower people by supporting our community to secure housing and build sustainable livelihoods.

Our community comes from all walks of life, and so does our team—united by a shared commitment to create real, lasting change.

By joining Bissell Centre, you will become part of a fast-paced and dedicated team that works together to realize our vision.

Currently, Bissell Centre is looking for a Team Lead, Employment Readiness to join us as we journey with the Community towards an elimination of poverty.

If you’re ready to bring your heart to a fast-paced, collaborative workplace, join us in making an impact in our community.

How You’ll Make an Impact? Employment Readiness provides integrated, culturally responsive support to help participants prepare for, secure, and sustain meaningful employment.

Using Indigenous-informed, trauma-informed, strength-based, and participant-centred practices, the program serves primarily First Nations, Métis, and Inuit job seekers in the Edmonton Metropolitan Area who experience multiple barriers to employment.

The Team Lead supports consistent, high-quality service delivery by supervising and coaching staff, coordinating program activities, monitoring outcomes and compliance, and fostering strong relationships with participants, employers, and community partners.

Assist the Manager in developing, monitoring, and evaluating the Employment Readiness program, in collaboration with the Team lead, Service Navigation Research current best practices in employment services and ensure findings are integrated into program training.

In consultation with the Manager, Service Navigation,



develop policies and procedures that meet the needs of all stakeholders.

Coordinate participant registration, employment-readiness programming, work-based learning activities, employer engagement, work placements, and related records.

Maintain positive relationships with participants and employers by soliciting feedback over the phone and in-person, conducting surveys, and resolving disputes.

Facilitate programming when required to maintain continuity of service.

What You’ll Bring? Post-secondary Human Services Degree or Diploma or equivalent Minimum of three years of relevant experience Experience working in Edmonton’s urban core to alleviate issues of poverty, homelessness, joblessness, and addictions. 1-2 years’ experience supervising a team.

Why Choose Bissell Centre? At Bissell Centre, we believe meaningful work starts with a supportive and inclusive culture.

We value individuality, are guided by strong values, and are committed to supporting staff growth and wellbeing.

We offer a competitive Total Rewards package that reflects our commitment, including: Paid Vacation of 3 weeks upon hire and 4 weeks after one-year continuous service with Bissell Centre.

Health Maintenance Days (in addition to vacation) Extended health, dental, and vision coverage for you and your family Health Spending Account Life insurance and ADD for you and your dependents Benefits coverage during maternity/parental leave Employee and Family Assistance Program (supporting mental and physical wellbeing) Staff events, committees and celebrations Professional development support Exclusive employee discounts, including TELUS and Bell mobility plans, recreation centre memberships, Costco membership, CIBC banking perks, Perkopolis, Fresh Prep, and more Paid time off for optional general holidays What You’ll Need Before Starting? Vulnerable Sector Check Child Intervention Record Check Valid Driver’s License $2 Million Liability Auto Insurance Wage: $30.00/hour Ready to Apply?

📌 Team Lead, Employment Readiness (Edmonton)
🏢 Bissell Centre
📍 Edmonton