Store Manager - Full Time (BC - Metrotown)Burnaby, BCFull-Time$60,000 - $70,000/yearJob DescriptionWhy Oak?OAK + FORT is a fashion and lifestyle brand that provides attainable luxuries consisting of modern essentials in full collections of womenswear, menswear, accessories, jewelry, beauty, and homeware. We are a female-founded and led business that is brought together by a passionate group of people with a natural bond over an aesthetic vision that radiates throughout our collections. From our first studio that opened in 2010 in Vancouver, BC, we now have 40+ locations across North America with a global e-commerce presence.At the heart and core of it all, it's our people that matter most. We offer a work ethos that is driven by endless passion, intellectual curiosity, and perennial creativity. Here you get the opportunity to influence our global strategy and growth, while working alongside incredibly talented people.What You'll Do:As the Store Manager you will manage the client service, sales, overall productivity, visual merchandising, operations, and people management functions of your store. You will ensure adherence to store and district goals, operational excellence, alignment with company concepts and culture to drive maximum profitability and compliance with company goals and priorities.What You're Responsible For:Meet minimum sales requirements based on store volume (corporate goal)Provide exceptional client experience by executing OAK+FORT Sales CultureBuild and manage client relationships through client database recordingBe a brand ambassador by keeping up with new arrivals, product knowledge, and wearing current merchandiseProvide industry knowledge through awareness of products and prices in the marketDrive sales through OAK+FORT eCommerce purchases and social media platformsMaximize sales during special events and customer servicesEnsure store team processes cash desk operations with engagement, efficiency,



and accuracyRespond and appropriately resolve customer complaints and service opportunitiesStaff DevelopmentSource and hire top candidates to build a high performing teamBuild our team by welcoming and onboarding recent employeesBuild and maintain relationships with store team, peers, and relevant partnersTrain and develop high performing staff to maximize productivityProvide timely feedback and active informal training to staffInspire and motivate team through demonstrating leadership qualitiesEnsure staff are adhering to OAK+FORT Sales Culture and service expectationsInitiate and communicate team objectives and updates with Management team and corporate partnersPartner with District Manager to evaluate and dismiss underperforming staffSupport internal growth through promoting high performing staffHost staff meetings as necessary and participate in monthly Manager's meetingsStore FunctionalityParticipate in training and execution of floor managementEnsure the right quantity of stock is in the right place at the right timeMaintain proper presentation of merchandise in accordance to corporate directivesOversee stock room set-up and organizationEnsure Stock Team ships and receives merchandise with accuracy and efficiencySupport cleanliness and maintenance of physical store to create a safe and comfortable shopping experienceAdhere to loss prevention policies to prevent external and internal theftCreate weekly schedules to maximize sales, eliminate wastage, and ensure the right quality and calibre of staff are workingWhat We're Looking For:Retail leadership experience leading a similarvolume locationAbility to influence and drive results through othersStrong business acumen and ability to manage P&LAbility to communicate and coach effectivelyAdaptable and resourcefulFocus on people development and career growthPresent ideas and recommendations in a professional,



organized, and logical mannerWhy You'll Love It Here:Bonus + commission programExtremely generous employee discount starting from day oneHealth and dental benefits (for eligible positions only)Paid vacation time off (for eligible positions only)An opportunity be a part of our growth journeyAccess to training and development programsWork amongst an exceptionally talented teamOur Values:ABOVE + BEYONDWe strive for something greater than ourselves.SELF STARTEREntrepreneurship is the mindset that leads to endless curiosity and continuous improvement.UNIQUELY YOUWe practice acceptance through open-mindedness and personal responsibility.CHANGE DRIVERWe embrace change and never fear what's next.PEOPLE POWEREDAt the core of our brand we are powered by each other.Our Hiring Process:We strive to provide an outstanding experience to every individual who shows interest in our organization. Our goal is to ensure that you receive clear communication, regular updates and have a dedicated recruiter to support your hiring journey with us. We believe that every candidate journey should be unique, and that honesty, integrity and transparency are carried throughout.OAK + FORT is an Equal Employment Opportunity employer. We are committed to providing a respectful, diverse, and unique approach to hiring individuals in the communities in which we operate – allowing each person to be their authentic selves. Our hiring commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.Requests for accommodation due to any disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture team. Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location.

📌 Store Manager - Full Time (Bc - Metrotown) (Burnaby)
🏢 Oak+Fort - BC Metropolis at Metrotown
📍 Burnaby