EPAM is seeking an experienced Delivery Manager to lead the end-to-end delivery of a Customer Identity and Access Management (CIAM) modernization program, migrating from SAP Gigya to Microsoft Entra External ID.The ideal candidate will bring a combination of technical understanding, delivery leadership, and strong client management skills. This role will be responsible for driving predictable, high-quality delivery across Development, QA, and Production environments while ensuring alignment with project scope, schedule, quality, security, and budget objectives.The Delivery Manager will lead cross-functional teams responsible for authentication and user journey modernization, user profile data migration, third-party integrations, security controls, and production cutover.Req.#1081312964The recruiting efforts for this position are intended to fill an existing vacancy for a new position.ResponsibilitiesDevelop and maintain an integrated delivery plan covering scope, milestones, dependencies, risks, assumptions, issues, and cutover activitiesEstablish delivery governance, reporting structures, and project ceremonies focused on measurable outcomesDrive execution across multiple workstreams and ensure alignment with overall program objectivesManage delivery timelines, dependencies, resource allocation, and prioritiesAct as the primary delivery contact for client stakeholdersProactively manage client expectations, communicate progress, and address delivery challengesFacilitate decision-making and manage scope, schedule, and priority trade-offsCommunicate technical issues and proposed solutions effectively to both technical and business stakeholdersLead and coordinate cross-functional teams across engineering, QA, DevOps, and other technology functionsBuild a collaborative, high-performing delivery environmentEnsure effective team onboarding, accountability, and continuous improvementOwn risk, assumption, issue, and dependency (RAID) managementEstablish quality management practices across development, testing, and production releasesPartner with security and privacy teams to address PII, consent management, compliance, and auditing requirementsOversee cutover planning, hypercare, and post-production stabilizationManage project scope, budget, staffing, and resource utilizationMonitor delivery performance and financial healthEnsure delivery commitments are met while maintaining project profitabilityRequirements7+ years of experience in delivery, program, or project management within software engineering environmentsProven experience managing complex, multi-workstream technology delivery programsExperience managing production cutovers and large-scale technology implementationsStrong understanding of Agile methodologies, including Scrum and KanbanFamiliarity with CI/CD pipelines and QA automation practicesExperience delivering identity and authentication solutions,



including SSO, CIAM, OIDC, and OAuthUnderstanding of cloud-based architectures, preferably Microsoft AzureExperience working closely with engineering, architecture, and DevOps teamsExcellent communication, stakeholder management, and problem-solving skillsAbility to manage competing priorities while maintaining delivery commitmentsNice to haveExperience with Microsoft Entra External ID, Azure AD B2C, or similar CIAM platformsPrevious experience managing CIAM migrations, particularly SAP Gigya migrationsFamiliarity with Azure Cosmos DB and customer profile data managementKnowledge of edge security technologies, including WAF, rate limiting, Azure Front Door, and Application GatewayExperience integrating OneTrust or similar consent and privacy management platformsExperience coordinating integrations with email marketing platformsFamiliarity with batch data exchange patterns, including file formats, scheduling, reconciliation, and idempotencyExperience managing enterprise-scale digital identity transformation programsWe offerExtended Healthcare with Prescription Drugs, Dental and Vision, and Healthcare Spending Account (Company Paid)Life and AD&D Insurance (Company Paid)Employee Assistance Program (Company Paid)Telehealth (Company Paid)Short-term Disability (Company Paid)Long-Term DisabilityPaid Time Off (including vacation and sick days)Registered Retirement Savings Plan (RRSP) with Company matchMaternity/Parental/Adoption Leave Top-upEmployee Stock Purchase ProgramCritical Illness InsuranceEmployee DiscountsUnlimited access to LinkedIn learning solutionsEPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.Engineer the Future with a Career at EPAM (https://www.Youtube.Com/embed/NU_mnNITn2o?si=IiCxyQ4sr1YJWxDG)This posting includes a base salary range EPAM Canada would reasonably expect to pay the selected candidate. Individual compensation offers within the range are based on a variety of factors, including, but not limited to, experience,



credentials, education, training, the demand for the role, skillset, and overall business and local labour market considerations. Most candidates are hired at a salary within the range disclosed. Salary range: CA$135,000 - CA$180,000. In addition, the details highlighted in this job posting above are a general description of all other expected benefits and compensation for the position.EPAM Canada welcomes and encourages applications from candidates with disabilities. Please contact WFA Human Resource CA [email protected] if you have questions in this regard, or if you require an accommodation to complete the application process.An artificial intelligence system is software that is developed with one or more techniques that can, for a given set of human-defined objectives, using algorithmic information processing, generate outputs such as content, predictions, recommendations, or decisions with varying levels of autonomy (“AI”). Tasks that humans have traditionally done by thinking and reasoning are increasingly being done by, or with the help of, AI to help create efficiencies. EPAM may use AI during the recruitment process, in connection with collecting or processing your personal data. Some (non-exhaustive) examples of tasks that EPAM may use AI for include conducting initial screening, creating transcripts of interviews, and assessing applications/CVs against defined job description criteria to make suggestions to the individuals evaluating your candidacy. Your personal data and the results of any processing are not shared with AI applications outside of EPAM infrastructure. While EPAM may use AI to help create efficiencies during the recruitment process, EPAM does not use AI to make hiring decisions, which is done by EPAM Talent Acquisition and management.EPAM Systems, Inc. is an equal chance employer. We recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Nevertheless, we believe equal employment practices should not be limited to what the law requires. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.#J-18808-Ljbffr

📌 Ciam Modernization Delivery Manager (Toronto)
🏢 Accenture
📍 Toronto