Entertainment Assistant (Ref: POS012682)

Hours and Pay

Salary £26,427 per annum (pro rata)

Salary Band £10,001 to £20,000

Post Type Permanent

Hours Per Week Part time

Categories Youth / Community / Leisure Services

Directorate N/A Published Date 28/10/2026 Closing Date 11/11/2026

Are you passionate about delivering excellent customer service and creating memorable experiences for customers? We're looking for enthusiastic and reliable individuals to join our Entertainment Team at the Dolphin Centre.

In this varied and exciting role, you'll help provide a friendly, welcoming and enjoyable experience for our customers across a range of entertainment activities, including bowling, adventure golf and interactive darts.

Key Responsibilities Include

- Taking bookings in person, over the telephone and through our booking systems
- Assisting customers with enquiries and providing outstanding customer service
- Processing payments and monitoring online bookings
- Serving food and beverages, including alcoholic drinks
- Ensuring activity areas are clean, safe and well-presented
- Troubleshooting minor issues with bowling lanes, golf equipment and other activities
- Supporting the smooth day-to-day running of our entertainment facilities

What We're Looking For

- Friendly, positive and customer-focused individuals
- Strong communication and problem-solving skills
- A flexible approach and willingness to work as part of a team
- Candidates aged 18 or over (due to the sale and preparation of alcohol)
- Availability to work evenings and weekends, when the majority of shifts take place

As you will be working in a licensed premises and serving alcoholic drinks to customers, you should be aged 18 and over.

We offer a range of part time contracts from 6 to 16 hours per week, providing flexibility to suit different circumstances.

If you enjoy working in a fast-paced environment and helping people have a great time,



we'd love to hear from you.

Benefits

The rewards for working at Darlington Borough Council go beyond the salary you will receive; we have numerous additional benefits such as:

- 32 days Annual Leave, plus Bank Holidays, with option to purchase additional Annual Leave (pro-rata for part time working)
- Access to the Local Government Pension Scheme with option to make Additional Voluntary Contributions
- Flexible working
- Generous Maternity, Paternity and Adoption Leave schemes
- Staff equality forums
- Green Car Leasing Scheme
- Access to a wide range of training, learning and development
- Physiotherapy service
- Confidential counselling service
- Great wellbeing offer
- Cycle to Work Scheme
- Dolphin Centre Fit for Life Discounts
- Local and National retailer discounts
- Vivup employee benefit app and Lifestyle Savings
- Arriva Employee Travel Club

For the full range of benefits we offer, please see our Why work for us internet page, which also includes our Total Reward Booklet and Employee Benefit Video.

https://www.darlington.gov.uk/jobs-and-careers/why-work-for-us/

Find out further information about us and what it’s like to work for our great team by visiting the Jobs and Careers home page.

https://www.darlington.gov.uk/jobs-and-careers/

General Information For Applicants

For detailed information about this role, please refer to the Job Description and Person Specification within the Vacancy Information document. For an informal discussion, please contact [email protected]

If you have any further questions regarding applying for this role or the questions and required fields within the application form, please contact the HR Support team on 01325 403217 or [email protected].

If you are experiencing problems with the NE Jobs website, such as logging in, saving pages, on account queries please fill out the form within the link below.

https://www.northeastjobs.org.uk/contactus

All applicant email correspondence will come fr

📌 Entertainment Assistant (Langley)
🏢 Learning & Skills
📍 Langley