At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, ourassociates, and our customers. You’ll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career. Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country. Join the Pros!Our Customer Solutions Consultant position is a crucial member of our inside team. You have the privilege of building strong relationships with each customer and are the primary contact for placing orders for delivery. You work closely with our Outside Sales Team and Warehouse team to ensure deliveries are both executed and communicated properly to everyone involved in the shipping process.What’s in it for youComprehensive benefits with premiums fully paid for by the company for the “Core” package starting the first day of employment.Career development and training opportunitiesLife insurance, disability and wellness programRetirement savings programs including RRSP and DC pension with up to 5.25% employer contributionPaid vacation and sick time and day off on your birthdayBonus programs that include annual performance and profit sharingEmployee discounts on top brands of plumbing and HVAC/R productsEducation reimbursement for employeesEmployee referral programSafety shoe reimbursementWhat You Will DoResponsible for completing the order process which includes offering pricing terms according to established margins; sourcing of additional products; and generating sales orders.Enter quotations and orders into the system with accuracy in a timely manner.Provide customers with accurate pricing, inventory,



and specific delivery information.Build and maintain relationships with new and existing customers by phone or email with the intention of cultivating additional business.Prepare quotations and process orders on behalf of outside sales staff.Respond to customers’ requests and inquiries in a timely manner.Achieve sales targets and objectives as set out by Management by promoting and/or upselling products.Adhere to company safety policies and regulationsWhat You Will BringFlexible for evening/holiday/weekend shift availabilityCustomer service experience (high volume)Post-Secondary Education in Business Administration or a related discipline considered an assetPrevious Inside Sales related industry (HVAC/Plumbing) experience preferredGeneral computer skills including Microsoft Office required; knowledge of AS400 system would be an assetHigh level of commitment to exceptional customer serviceDemonstrated initiative with the ability to work independently as well as in a collaborative team-based environmentHighly organized in prioritizing work and multi-tasking on a regular basisFluency in both French and English considered an assetEach resume submitted gets individually reviewed by our team and retained for 24 months if other recent and exciting opportunities arise that match your skills and qualifications.Please note: This position requires the result of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.Vacancy Status: Existing positionBase salary: $55,000 (total compensation range $55,000-57,200)Please note: The total compensation range posted for this role represents the total compensation opportunity, which may include base wage, bonuses, commissions, and/or other monetary components, if applicable. Placement in the range will be based on factors such as market conditions, internal equity, candidate experience, skills and qualifications relevant to the role.Job code: INDSAL#J-18808-Ljbffr

📌 Customer Solutions Consultant - C$55,000 - C$57,200 A Year (Toronto)
🏢 Wolseley Canada
📍 Toronto