Scale enterprise integration services at Ashby by combining technical leadership, delivery operations, and hands-on support for complex customer projects. As the first Technical Services Manager, you will anchor a growing function within Ashby’s Customer Success organization. You will guide consultants supporting mid-to-large enterprise organizations with complex HR technology stacks. Your focus spans operational infrastructure, portfolio coordination, technical risk, and high-value consulting. Key Responsibilities:
and customer outcomes Serve as senior escalation point for technical roadblocks Scope custom builds and mid-flight technical pivots Clarify ownership of complex challenges with partner teams Requirements:
8+ years in technical consulting, integration services, or implementations 3+ years directly managing and scaling technical teams Enterprise integration knowledge covering APIs and integration design Ability to evaluate risks and explain strategies clearly Success guiding consultants through high-volume enterprise portfolios Use enterprise integration judgment, portfolio leadership, and technical consulting depth to strengthen Ashby’s scaled customer delivery.