Pragma Edge is a leading provider of Digital Transformation, Intelligent Automation, Enterprise Integration, B2B/EDI, IBM Maximo (EAM), Cloud, and AI-driven business solutions. We help organizations modernize operations, optimize asset management, and accelerate business growth through cutting-edge technology solutions.

Duration : 1+ Year

Position Summary We are looking for an experienced

WebMethods Platform Administrator / Middleware Infrastructure Specialist

to manage, administer, maintain, and optimize our enterprise WebMethods integration platform and its supporting infrastructure.

The candidate will be responsible for the end-to-end administration and operational management of WebMethods environments across Development, QA, UAT, and Production landscapes. This includes platform installation, configuration, upgrades, patching, performance optimization, security, monitoring, troubleshooting, and infrastructure lifecycle management.

The individual will serve as the primary technical owner of the middleware platform, ensuring high availability, reliability, scalability, security, and compliance with enterprise IT standards.

The role requires strong hands-on experience in WebMethods administration, Linux/Windows server administration, networking, infrastructure operations, security, and platform migration. The candidate will work closely with integration development teams, infrastructure, network, cybersecurity, and enterprise architecture teams.

Key Responsibilities 1. WebMethods Platform Administration

Administer, configure, maintain, and support enterprise WebMethods environments.

Manage the following WebMethods components:

WebMethods Integration Server (IS)

Universal Messaging (UM)

My WebMethods Server (MWS)

API Gateway

Trading Networks

Optimize (where applicable)

Command Central (where applicable)

Perform platform configuration, troubleshooting, performance tuning, and capacity planning.

Manage packages, configurations, ports, keystores, certificates, and server connectivity.

Ensure platform availability, stability, and operational efficiency.

2. Middleware Infrastructure & Operations

Manage middleware infrastructure across Development, QA, UAT, and Production environments.

Perform installation, configuration, upgrades, patches, hotfixes, and version management.

Handle server provisioning, decommissioning, and infrastructure lifecycle management.

Coordinate with infrastructure teams for CPU, memory, storage, and operating system management.

Support infrastructure modernization, platform consolidation, and migration initiatives.

3. Security & Access Management

Manage user accounts, roles, groups, permissions,



and authentication mechanisms.

Implement and maintain SSL/TLS certificates, keystores, truststores, and secure communication.

Perform security hardening and vulnerability remediation.

Coordinate security assessments, audits, and compliance activities.

Work with cybersecurity teams to implement enterprise security policies and access controls.

4. Network & Connectivity Management

Troubleshoot middleware connectivity and communication issues involving:

Firewalls and network access controls

VPNs and private connectivity

Load balancers

DNS and IP configurations

SSL/TLS and certificate validation

Reverse proxies

External partner and third-party integrations

Coordinate with network and infrastructure teams to resolve connectivity and communication issues.

Analyze network-level failures and support end-to-end connectivity troubleshooting.

5. Incident, Problem & Production Support

Provide Level 3 technical support for critical middleware and platform incidents.

Perform log analysis, diagnostics, and root cause analysis.

Lead troubleshooting and resolution of critical production issues.

Identify recurring issues and implement permanent corrective and preventive actions.

Participate in incident management, change management, and on-call support rotations.

Ensure adherence to SLA and operational support commitments.

6. Platform Monitoring & Performance Management

Configure and maintain platform and infrastructure monitoring solutions.

Monitor system availability, resource utilization, message processing, and platform performance.

Analyze application, server, and middleware logs.

Implement proactive monitoring, alerting, and operational dashboards.

Prepare platform health checks, capacity reports, and availability reports.

7. Platform Migration & Transformation

Lead and support WebMethods platform migration and upgrade initiatives.

Support on-premises data center migrations and cloud transformation projects.

Plan and execute platform upgrades, environment migrations, and infrastructure transitions.

Support Disaster Recovery (DR) planning, implementation, and testing.

Develop migration plans, deployment procedures, validation checklists, and rollback strategies.

Maintain technical documentation, architecture diagrams,



and operational runbooks.

8. Governance & Operational Excellence

Establish platform administration standards, operational procedures, and best practices.

Maintain platform configuration documentation and knowledge repositories.

Ensure compliance with enterprise architecture, security, and operational governance standards.

Identify opportunities for automation and operational efficiency.

Provide technical guidance and mentorship to junior administrators and support teams.

Required Qualifications & Technical Skills

7+ years of hands-on experience in WebMethods platform administration and middleware infrastructure management.

Strong practical experience administering:

WebMethods Integration Server

Universal Messaging

API Gateway

My WebMethods Server

Experience with WebMethods installation, configuration, upgrades, patching, troubleshooting, and performance tuning.

Strong Linux and Windows Server administration skills.

Experience managing enterprise middleware infrastructure across multiple environments.

Good understanding of networking and infrastructure concepts:

TCP/IP, DNS, HTTP/HTTPS

SSL/TLS and certificate management

Firewalls and VPNs

Load balancers and reverse proxies

Experience with platform monitoring, log analysis, and performance troubleshooting.

Experience with disaster recovery, high availability, backup, and recovery procedures.

Solid troubleshooting, analytical, and root cause analysis capabilities.

Excellent coordination and communication skills to work across application, infrastructure, and security teams.

Preferred Qualifications

Experience with cloud platforms such as AWS, Microsoft Azure, or Google Cloud Platform.

Knowledge of containerization technologies such as Docker and Kubernetes.

Experience with Red Hat OpenShift and container-based middleware deployments.

Understanding of CI/CD pipelines and DevOps practices.

Experience with infrastructure automation and configuration management tools.

Hands‑on experience with enterprise monitoring tools such as:

Splunk

Dynatrace

AppDynamics

Prometheus and Grafana

Familiarity with ITIL processes, including Incident, Problem, Change, and Release Management.

Software AG WebMethods certifications are an added advantage.

Experience Expectations

Overall Experience:

7+ years.

Relevant Experience:

Strong hands‑on experience in WebMethods platform administration.

Role Type:

Middleware Platform Administration / Infrastructure Operations.

Support Model:

Enterprise production support, platform maintenance, upgrades, and migration.

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📌 IBM WebMethods Administrator (Winnipeg)
🏢 Pragma Edge
📍 Winnipeg