Company: FedEx Trade Networks Canada Address: 5550 Explorer Drive Suite 600 L4W 0C3 Mississauga, Ontario Canada Scheduled Weekly Hours: 37.5 Worker Type: Employee Posting Start Date: 10-22-26 Posting Close Date: 11-21-2026 Job Family: FTN: Operations SupportPosition SummaryTotal Base Pay Range - $49,842.00 - $77,878.00 CAD Annual Monday - Friday: 8:30AM to 4:30PMKey ResponsibilitiesArranges back-up when a team member is not presentMonitors workflow, inbound files / documents ensuring time managementPrepares files and distributes work first thing in the morning and ensures flow of operationTroubleshoots any problems and processes any difficult entries escalated by staffIntroduces new procedures to staff, provides training and orientation to current employees to learn the systemPerforms a variety of other tasks as assigned by Management (reports, duty paid not billed)Oversees the office in the absence of Manager, and manages any issue that may ariseConducts sample reviews of entries to ensure accuracy and timely submission (as required)Distributes requests to appropriate team members and monitors progressProvides guidance, participates in conference calls with US account Reps & other OPCO Reps as requiredCreates debits and credits invoices as neededCommunicates with origin and destination locations regarding shipment status and special handling/delivery processesProvides information and communicates with all government departments as requiredGenerates documentation for internal and external customers and government officials as requiredObtain documentation from both internal and external clients for Release on Minimum Documentation Duplicated (RMD), Low Value Shipment (LVS) correctionsAttends sales conference calls with clientsConduct audits on entry documentation provided by customers,



as requiredProvides advice / guidance to internal and external customers on Customs and FTNC processes and proceduresDeals with all internal and external customer enquiries (via formats, phone calls, emails)Performs administrative duties as required, such as receive/distribute all incoming and outgoing mail and correspondenceKnowledge, Skills and AbilitiesHigh School Diploma and 2 years of College in international transportation or a related field requiredMinimum 3 years of experience in the field of Customs classification, with up-to-date knowledge of Customs laws and regulationsAdvanced knowledge of MS Office, Outlook, office equipment (fax machine / photocopiers / printers/scanners)Must have advanced knowledge of the Harmonized Tariff System CCS designation an assetStrong communication skills, both oral and writtenProven ability to clearly and concisely prepare findings and recommendationsStrong motivation and interpersonal skills, including the ability to work effectively in a teamExcellent organization and time management skillsSound judgement and decision making abilitiesCore ValuesConnecting people with goods, services, ideas and technologies creates opportunities that fuel innovation, energize businesses and lift communities to higher standards of living. At FedEx, we believe that a connected world is a better world, and that belief guides everything we do.To act with honesty and integrity.To treat everyone we encounter with dignity and respect.To do "Absolutely, Positively Whatever It Takes" to satisfy customers.To create a workplace that stimulates creativity and innovation.To strive for the highest levels of efficiency in all that we do.EEO and Diversity StatementFedEx Trade Networks, Canada welcomes and encourages applications from people with disabilities.Accommodations are available on request for candidates taking part in all aspects of the selection process.We believe a diverse society is a stronger one.We strive to ensure our company reflects the many cultures of our workforce, customers and communities around the world.

📌 Cac062: Team Leader Custom Ops (Toronto)
🏢 FedEx Express México
📍 Toronto