Work place: 50 Boul René-Lévesque Ouest, Montréal, Québec H2Z 1A2Status: Part-timeSalary: 23.71$ per hourThe Travelodge Montreal is an affordable hotel located in the downtown area of the city. Join the Travelodge Montreal team for a supportive, skilled work environment where hospitality and friendliness are part of our culture.Reporting to the front desk supervisors, the Receptionist takes room reservations, greets clients upon arrival and during their stay, provides information about the establishment and its services as well as tourist attractions, and receives payments from clients.Job DescriptionTake reservationsCoordinate arrivals and departures of clientsPromote hotel products and servicesCollect payments for services renderedAnswer various questions about establishment services, tourist attractions,



and different regional activitiesCoordinate group arrivals and departuresDirect incoming callsHandle customer complaintsPerform any other customer service-related taskSkills and qualificationsProfessional or college-level training in hospitality, tourism, or a related field; an assetKnowledge of the Opera reception software, an asset.Able to work in a teamAble to work under pressureAvailability to work on varying schedulesResourcefulKnowledgeable about tourist attractions and the city in generalAble to demonstrate customer orientationAble to identify customer needsCollege degree in hospitality, an asset1 to 2 years of experience in a similar positionTeamwork skillsLanguages: Bilingualism (French and English) spoken and written is required for this position as we serve an international clientele.

📌 Front Desk Agent (Montreal)
🏢 Hotel Travelodge Montréal Centre
📍 Montreal