Lead pension education and communications strategy for UPP in downtown Toronto, using plain-language writing and member-focused planning within a hybrid mode. Reporting to the Director, Pension Communications, the Associate Director translates Member Engagement strategy into education priorities and programs. You will lead content development, communications planning, and learning experiences for members with varied pension knowledge. The work supports clear information, pension understanding, retirement confidence, and trust in UPP. Key Responsibilities:

Lead member communications roadmaps, education plans, and editorial calendars Assess member insights, lifecycle needs, and learning resource gaps Develop presentations, guides, videos, explainers,



and digital resources Translate complex pension information into accessible learning content Oversee content review, approval, release, quality, and version control Requirements:

Seven or more years in education, communications, or adult learning Strong working knowledge of pensions and member issues Experience developing programs and materials for different audiences Solid writing, editing, and plain-language communication skills Post-secondary education or equivalent related experience Apply pension knowledge, editorial judgment, and strategic planning to deliver explicit member education and communications for UPP.
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📌 Associate Director Pension Communications Toronto
🏢 University Pension Plan Ontario
📍 Toronto