Front-office guest service professionals can manage reservations, check-ins, and communications at ARAMARK’s current lodge near Chapleau, Ontario. Rotation is 14 days on and 14 days off.

As a Guest Service Agent, you will help create guest satisfaction while supporting the opening of a remote lodge operation. Your work includes serving as an information point, resolving or escalating concerns, and overseeing or delegating guest-services responsibilities. Organization and time management are essential.

Key Responsibilities:

• Assist guests with needs, reservations, and information
• Resolve or escalate guest concerns and issues
• Prepare correspondence, signage,
  
  
  
  and required reports
• Open and close the front office as scheduled
• Maintain a clean, tidy entry area

Requirements:

• Previous guest services experience
• Microsoft Suite skills
• Organizational skills and attention to detail
• Accurate administrative and data-entry abilities
• Successful criminal background check

Use guest-services judgment, organization, and communication skills to support ARAMARK’s front office during its new lodge opening.