Junior Service Advisor

Davis GMC Buick Medicine Hat Medicine Hat, Alberta, Canada

About this position

What if your next job wasn’t just a job but the start of a career?

Davis GMC Buick in Medicine Hat is looking for a motivated and customer-focused Junior Service Advisor to join our growing team. This is an excellent opportunity for someone with strong customer service skills who is eager to learn and develop.

As a Junior Service Advisor, you’ll play an important role in creating exceptional customer experiences while supporting the daily operations of our service department. You’ll work alongside experienced Service Advisors, technicians, and leadership who are committed to your training and development. The successful candidate in this role will earn up to $42,000 plus bonus.

What You’ll Do

• Welcome customers in a professional, friendly, and timely manner.
• Assist with scheduling service appointments and vehicle check-in.
• Accurately gather customer and vehicle information.
• Contact customers regarding recommended service work, maintenance reminders, oil changes,
  
  
  
  and OnStar-related notifications.
• Support Service Advisors with repair order administration and follow-up activities.
• Promote recommended maintenance services and dealership service offerings.
• Conduct customer follow-up calls to ensure satisfaction and build long-term customer relationships.

What We’re Looking For

• A positive, professional, and friendly attitude.
• Outstanding customer service and communication skills.
• Strong attention to detail and organizational abilities.
• Ability to multitask in a quick-paced environment.
• Computer proficiency and willingness to learn dealership systems.
• A valid driver’s license and clean driving record.
• Previous customer service experience is considered an asset.

Why Join the Davis Team?

• Competitive compensation plan with strong earning potential
• Industry-leading benefits that provide robust coverage for you and your family
• Employer matched RRSP program to help you save for retirement
• We offer Flex Days in addition to paid vacation
• Travel Reward Program that allows you to travel on us beginning at 5 years of service!
• Opportunity for growth and development within the organization via training and continuous improvement
• Support from leadership, peers and other team members to help you succeed