Support customers through service requests while coordinating technicians, contractors, installations, and account administration as a Service Dispatcher. Use communication, organization, and problem-solving skills daily.Parkland Corporation's Service Dispatcher supports Contractors and Service Technician teams serving Ultramar customers. The work combines customer inquiries, dispatch coordination, fixed-asset setup, purchase orders, invoicing, vendor payments, account adjustments, and reporting.
The position also supports technician batches and in-house gas technician payroll.Key Responsibilities:Dispatch in-house technicians and contractors as requiredSchedule work and supply assignments to service teamsResolve customer questions about service status and productsSet up fixed assets on customer accountsProcess purchase orders, account adjustments, and paymentsRequirements:Solid verbal and written communication skillsPassion for customer service and effective problem-solvingPoint-of-sale equipment and Excel, Word, Outlook experienceAbility to multitask and stay organizedKnowledge of heating products is an assetApply customer service, dispatch coordination, and administrative skills while supporting Ultramar customers, technicians, contractors, and vendors.
📌 Service Dispatcher Customer Support (St. John's)
🏢 Parkland
📍 St. John's
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