Share this job as a link in your status update to LinkedIn.Organizational UnitUniversity of Victoria > Student Affairs > Residence ServicesLocationUniversity of Victoria - Victoria, BC V8W 2Y2 CA (Primary)Posting Close Date15 November 2026Please note that positions will close at 4 p.M. on the closing date.FTE0.6Salary Grade$4,656.00 - $4,942.00Additional Posting Information:N/ASalary posted will be pro-rated based on FTE and achieved as per the collective agreement, if applicable.ClassificationHours of Work3 days per week from 8:30am-4:30pmEmployee Group:CUPE 951 - Regular# of Hires Needed1CategoryAdministrative and Support ServicesAbout this OpportunityThis position is 3 days per week (i.E. Monday, Wednesday, Friday) from 8:30am-4:30pm but additional hours up to 37.5 hours per week will be available during peak business times. Some weekends may be required. Residence move-in weekend (Labour Day) is required.Job SummaryResidence Services, a unit within the division of Student Affairs, provides accommodation services, programming and education to the on-campus student community of 2300 beds and 181 Family Housing units, in addition to providing a summer conference operation for off-campus customers.In support of the University's and Residence Service's overall recruitment and retention goals, the Residence Admissions Clerk performs administrative, customer service duties related to student room assignments to support maximizing student occupancy and revenue throughout the year.This is a high-volume, detail and service-oriented position that is required to meet daily,



monthly and annual procedural deadlines; follows a complex series of administrative processes and schedules; is knowledgeable of andadheres to departmental and University policies and guarantees; and communicates extensively with students and in potentially sensitive situations.The position provides accurate and timely service to students throughout the admissions process and during the year, as well as providing efficient assistance and clear communication to staff within the department in regards to Residence Services admissions and assignment processes.Under the direction of the Coordinator, Residence Admissions, the Residence Admissions Clerk performs a variety of functions requiring extensive knowledge and use of the Residence Services enterprise system. Duties include reviewing applications; running reports; managing waitlists; assigning rooms to applicants; creating correspondence; and maintaining accurate and organized systems for information retrieval. This position also communicates with Family Housing residents regarding rental rates, tenancy agreements, and other administrative issues.Job RequirementsSkillsMid-level clerical, administrative and computer skills, including experience with spreadsheets, property management, and database softwareProven ability to meet deadlines, remain organized and accurate, and work under pressureProven attention to detail; ability to manage largeamounts of data and information, with accuracy and speedGood planning skills; ability to prioritize workloadAbility to follow direction and comply with policies and proceduresStrong written and verbal communication skills, including the ability to write clear, accurate communicationsExperience using Microsoft Office Suite (Word, Excel, Outlook), SharePoint,



Adobe Pro and database software such as Banner with efficiency, accuracy and attention to detailExcellent service skills; ability to respond to issues and complaints from students and parents with tact and diplomacyDemonstrated valuable judgment and decision-making skillsDemonstrated math skillsSpecialized Knowledge/EducationSecondary school graduation or equivalentExperienceMust have a minimum of 1-2 years of recent experience in providing administrative support in a professional environment, preferably in a post-secondary setting, or an equivalent combination of education, training and experience.Related work experience should include:Experience with large and complex databases such as student records systemsExperience in a post-secondary environmentPreference will be given to applicants with:Knowledge of university regulations, policies, and departmentsExperience with UVic information systemsTerritory Acknowledgement: We acknowledge and respect the Lək̓wəŋən (Songhees and Xwsepsəm/Esquimalt) Peoples on whose territory the university stands, and the Lək̓wəŋən and WSÁNEĆ Peoples whose historical relationships with the land continue to this day.Equity Statement: UVic is committed to upholding the values of equity, diversity, inclusion and human rights in our living, learning and work environments. In pursuit of our values, we seek members who are eager to actively participate in that shared responsibility. We actively encourage applications from members of historically and systemically marginalized groups .Accessibility Statement: If you anticipate needing accommodations for any part of the application and hiring process contact: [email protected] Any personal information provided will be maintained in confidence.What UVic Offers: To learn more click here

📌 Residence Admissions Clerk - (Victoria)
🏢 University of Victoria
📍 Victoria