Support customers and technicians while directing Alberta AG Centre’s Service Department. This full-time position combines department leadership with customer communication. The Service Manager oversees shop operations, technician growth, safety, and performance targets. Daily work includes customer service needs, estimates, payments, phones, walk-in support, and coordination with other departments. Solid communication and agricultural equipment knowledge are required. Key Responsibilities:
Communicate with customers about service needs and estimates Answer phones and greet walk-in customers Support general office operations and company events Coach technicians through diagnostic and repair procedures Track performance and complete annual staff reviews Requirements:
Agricultural Equipment Technician certification or equivalent experience Strong work ethic and positive team attitude Excellent communication and interpersonal skills Strong time-management and organizational abilities Valid driver’s license with travel availability Apply agricultural service leadership, customer relations, and technician coaching skills within Alberta AG Centre’s dealership operations.
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📌 Agricultural Service Department Supervisor (Drumheller)
🏢 Alberta
📍 Drumheller
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