Title: Change Management Consultant

Location: Toronto, ON (Onsite)Duration: 10+ Months (with possible extension) Description:Responsibilities

- Provide expertise, consultative advice, guidance, and coaching to build knowledge and expertise in change management principles, methodologies, and tools.
- Enhance their capabilities to understand how change impacts people, the reasons why people resist change, and how to support people as they transition through change.
- Support leaders, partners, and stakeholders in their role as change champions.
- Work collaboratively with key roles such as project managers, business analysts, process improvement specialists, change consultants, and leadership to integrate change practices at all levels of the organization.
- Create change management strategies, plans, and frameworks.
- Develop, implement, and/or provide input in the development of communication plans, sponsor roadmaps, stakeholder assessments, training plans, and resistance management throughout the lifecycle of the project.
- Identify and analyze key stakeholders, and develop stakeholder engagement strategies.
- Align change management activities with participating stakeholders to remove change barriers, smooth the adoption process, and contribute to problem-solving for successful implementation.
- Ensure that clients, partners, and stakeholders are actively engaged in the change, consulted with, and communicated to.
- Explain the purpose of change in a manner that makes sense to impacted stakeholders and provides a compelling picture of the new organization.
- Gain agreement among clients, partners,



and stakeholders on specific changes designed to better meet their needs.
- Identify potential people-side risks and anticipated points of resistance, and develop plans to mitigate or address concerns.
- Design and conduct change readiness assessments, evaluate results, and present findings to stakeholders to plan and carry out a change management strategy.
- Administer measurement systems to track adoption, utilization, and proficiency of individual changes.
- Develop an approach to embed and institutionalize the change to sustain the benefits achieved, including knowledge transfer, performance management, continuous improvement, and other related practices.

General Skills

- Experience and knowledge of organizational change management industry standards, best practices, methodologies, and tools.
- Experience in the development of training, communication, and change management strategies and plans.
- Ability to work effectively and engage with a diverse group of stakeholders, such as senior management and leaders, project managers, etc.
- Strong conflict management, interpersonal, and communication skills (written and verbal).
- Experience with project management fundamentals and understanding of the lifecycle of a project.
- Excellent active listening skills.
- Strong analytical and decision-making abilities.




- Robust presentation and group facilitation skills.

Desirable Skills

- Experience identifying and assessing change impacts to the organization's business processes and technology solutions to drive business and people adoption.
- Experience leading medium to large transformational change projects.
- Experience working with project leads to apply a structured change management approach and methodology for the people side change across assigned initiatives.
- Experience understanding the program/project and related change management issues by identifying key stakeholders and how they will be impacted by the change.
- Experience developing actionable and targeted change management plans that include communications, coaching, training, sponsorship, and/or other resistance management activities.
- Experience defining and measuring success metrics and monitoring change progress to track adoption, utilization, and proficiency related to changes.
- Experience managing the change management process, and applying change management principles.
- Experience coordinating efforts with other subject matter experts, including communications specialists, training specialists, and human resource consultants during implementation.
- Ability to influence others, at all levels within the organization, and move towards a common goal.

Evaluation criteria:

- Organizational Change Management

- Interpersonal, Influencing and Communications Skills

- Project Management Skills

- Analyzing/Problem-Solving Skills

Must haves:

- Experience in Organizational Change Management

📌 Change Management Consultant in Toronto, ON (Onsite)
🏢 CareerBeacon
📍 Toronto