Guide complex SaaS customer use cases from Canada as a Mid-Senior Technical Program Manager with Guesty, using API literacy and AI tools. Guesty seeks a Mid-Senior Technical Program Manager to serve as a technical partner for customers. You will navigate intricate Guesty Product challenges, support adoption, and collaborate strategically with Customer Success Management. The position connects technical consultation, training, workflow analysis, and product advocacy. Key Responsibilities:

Lead advanced consultations for complex customer use cases Translate business requirements into scalable technical solutions Deliver training that builds client proficiency Identify AI tools and automated workflow opportunities Represent customer needs in Product roadmap discussions Requirements:

At least four years of technical SaaS experience Solid technical aptitude in complex SaaS environments API literacy and demonstrated problem-solving ability Robust communication and presentation skills Proficiency with AI tools, agentic workflows, or LLM automation Apply your SaaS expertise, API literacy, and AI automation knowledge to advance Guesty customer outcomes from Canada.

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📌 Senior SaaS Technical Program Manager (Winnipeg)
🏢 Jaide Health
📍 Winnipeg