Internal Automotive Service Advisors coordinate dealership repairs, estimates, and documentation while communicating clearly with technicians and service departments. This role is based within Dilawri’s dealership operations.

Dilawri Group is seeking an Internal Service Advisor for its automotive team. You will prepare Repair Orders, provide repair estimates, maintain service records, and coordinate parts, vendors, and repair scheduling. The role supports customer-facing advisors by addressing service needs and keeping work aligned with dealership standards. Candidates need dealership experience, technical accuracy, organization, and strong communication.

Key Responsibilities:

• Coordinate operations between technicians and relevant dealership departments
• Prepare accurate Repair Orders with service and cost details
• Provide repair estimates,
  
  
  
  including costs and completion times
• Maintain invoices, appointments, warranty claims, and service agreements
• Coordinate repairs, inventory, vendors, parts, and scheduling

Requirements:

• Minimum two years of dealership Internal Service Advising experience
• Clear written and oral communication skills
• Ability to translate vehicle concerns into technician instructions
• Robust organization and task-prioritization abilities
• Technical proficiency preparing Repair Orders and maintenance estimates

Apply internal service advising expertise, repair-order accuracy, and dealership coordination skills within Dilawri’s automotive operations.