Parts Advisor - Trainer | Day ShiftPassionate about customer service, collaboration and sharing your knowledge? Put your experience to work by supporting our Parts team, from training new employees to providing excellent customer service!Salary:Starting at $29.16Work Schedule:Monday to Friday, 7:00 a.M. to 3:30 p.M.Our offer:Telemedicine; we take care of our people (24/7 access to a doctor)Medical and dental insurance; Life & travel insurance, short- and long-term disability; Employee Assistance Program; RRSP with employer contribution; Sick and familyleave; because you have a lifetooChristmas holiday shutdown; Great colleagues!Even more benefits:Recognition program; Sabbatical leave policy; Tuition reimbursement; Referral bonus;Career advancement opportunities; because you're here to staySpecifically,
in this role you will be responsible for:Onboarding new Parts employees; Providing basictraining to all new Parts employees; Coordinating ongoing training for Parts Advisors; Answering phonecalls; Serving customers and providing them with the parts they need; Performing parts inventory; Helping Shipping prepare parts for delivery.Experience, training and skills that would be helpful:Minimum 4 years of experience in a similar position; Excellent customer service skills; Basic mechanical knowledge (an asset); Bilingual: fluent spoken French & English; Expertise with the Fusion program and Microsoft (a robust asset!).Qualities you possess:Good communicator; Excellent ability to simplify and explain information; Good teacher;Patient and a positive listener; Empathetic;Enjoys working as part of a team and fostering collaboration.
📌 Parts Advisor – Trainer (Laval)
🏢 Excellence Peterbilt
📍 Laval
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