Support callers as Veta Virtual’s professional voice, combining positive energy, accurate messaging, and reliable phone-based customer service.
As a Customer Service Representative, you will handle calls for multiple businesses and specialists from the company’s call center. The role centers on making callers feel valued while addressing needs empathetically. You will also transfer calls, schedule appointments, and build strong client relationships.
Key Responsibilities:
Serve as the trusted voice of each client
Address callers’ needs with warmth and professionalism
Capture accurate messages for prompt delivery
Transfer calls according to established protocols
Build relationships by understanding business requirements
Requirements:
Outgoing, energetic, and positive personality
Solid responsibility and commitment to excellence
Minimum typing speed of 50 WPM
Quiet work setting and reliable equipment
Stable internet connection and required schedule availability
Apply your empathy, phone support experience, and client relationship skills as an inbound representative with Veta Virtual.
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