Support Hotel X Toronto with first-level hardware and software troubleshooting while delivering customer-focused service in a hospitality setting.

This IT Support position provides technical assistance across Hotel X Toronto, A Destination By Hyatt Hotel. You will document problems, explain solutions, and escalate complex issues. The work includes installations, updates, user training, records, suppliers, and process improvements.

Key Responsibilities:
Provide first-level hardware and software support
Document reported problems and implemented solutions
Install and update desktops, laptops, printers, and equipment
Train end users on hardware and applicable software
Escalate complex or unresolved technical problems

Requirements:
Pursuing an Information Technology degree or college diploma
Excellent customer service skills and technical manual comprehension
Solid written and verbal communication skills
Microsoft Office and Microsoft Operating Systems knowledge considered an asset
Ability to lift computers, screens, and printers

Apply technical support, communication, and customer service skills to maintain reliable technology at Hotel X Toronto.
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📌 Hotel It Support Technician Toronto
🏢 Hotel X Toronto
📍 Toronto