Support women’s shelter residents through crisis response, communication, and daily operations during weekend evening shifts from 3:30pm to midnight.

The Salvation Army seeks a Residential Support Worker for temporary maternity leave coverage in a transition house. You will support residents in crisis, maintain a safe and welcoming environment, and collaborate with staff, volunteers, referral sources, and external agencies. The position serves adults and children and requires confidentiality, empathy, qualified boundaries, and de-escalation skills.

Key Responsibilities:

• Provide personal, practical,
  
  
  
  and moral support to residents
• Answer the crisis line and complete telephone screenings
• Complete resident intakes and house orientations
• Perform security checks and enforce house policies
• Record shift information in logs, forms, and reports

Requirements:

• Certificate, diploma, or degree in social services
• At least one year of relevant residential experience
• Experience supporting women or children affected by domestic violence
• Emergency First Aid and CPR certification
• Criminal Record Check for vulnerable adults or children

Bring trauma-informed care, crisis intervention, and respectful communication to weekend evening residential support at The Salvation Army.