Support CIBC’s Foreign Exchange technology team in Toronto through FX application consulting, investigation, and second-level production support. Work hybrid, onsite one or two days weekly.

As an Application Consultant, you will investigate client, technical, outage, and application issues, directing them to CIBC technology groups and vendors. The work requires FX application support, requirements gathering, documentation, and data analysis in an agile setting. You will collaborate with business and technology partners while supporting planned changes and projects.

Key Responsibilities:
Investigate operational issues and prioritize severity, risk, and business needs
Manage issue logs and client or user requests
Develop solutions and processes preventing recurring production issues
Liaise with business partners,



technology teams, clients, and vendors
Assess impacts of planned system changes and projects

Requirements:
Two years of FX application consulting or support experience
Experience with Wallstreet FX, Barracuda OMS, or online FX platforms
At least two years using SQL, Mongo, Jira, and Confluence
Capital Markets background with requirements gathering and documentation experience
Working knowledge of brokerage products, services, structure, and operations

Apply your FX support, SQL, Mongo, and critical-thinking expertise to CIBC’s Capital Markets technology workplace.
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📌 Fx Application Support Consultant Toronto
🏢 CIBC
📍 Toronto