Lead DXP/DAM and Shopify solutions as a Senior Business Systems Analyst supporting enterprise platforms and measurable user outcomes. This is a twelve-month fixed-term contract. The Senior Business Systems Analyst partners with business and technology teams across The Salvation Army. You will translate business needs into functional specifications for Salesforce, ServiceNow, and DXP/DAM platforms. The work includes requirements analysis, platform delivery, integrations, and solution design. Key Responsibilities:

Lead requirements gathering across business, digital, and operational workflows Translate business needs into transparent functional specifications Facilitate stakeholder workshops, interviews, and design sessions Partner with architects, developers,



and integrators Manage requirements, scope, and quality throughout projects Requirements:

Seven to ten or more years as a Business Systems Analyst Hands-on DXP/DAM implementation and Shopify e-commerce experience Expertise in requirements analysis, process modeling, and solution design Experience with SaaS and cloud-based platform ecosystems Understanding of integrations, APIs, and relational databases Apply enterprise analysis, DXP/DAM expertise, Shopify knowledge, and stakeholder facilitation across The Salvation Army’s platforms.

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📌 Senior DXP DAM Systems Analyst (Winnipeg)
🏢 The Salvation Army in Canada
📍 Winnipeg