Support customers in both English and French as a Bilingual Customer Support Specialist located in Markham. Enjoy a hybrid schedule, balancing office time with remote work.Our client is on the lookout for a dedicated Bilingual Customer Support Specialist for a one-year contract role that could lead to a permanent position. This role is essential for providing excellent service in a B2B context, processing orders, and collaborating on enhancing customer interactions across platforms. You'll make a difference in client experiences every day.Key Responsibilities:Offer bilingual assistance via phone and email channelsProcess customer orders accurately and resolve inquiriesGuide new customers through the online ordering processPartner with team members to elevate customer experienceEnsure high standards of service are consistently metRequirements:Bilingual fluency in English and FrenchExperience working in a B2B environmentPost-secondary degree is requiredFamiliarity with SAP ECC or similar systemsExperience in a contact center setting preferredBring your attention to detail and customer-focused mindset to a rewarding role!

📌 Bilingual Customer Support In Markham
🏢 Quantum Management Services
📍 Markham