Lead complex service operations as Plannera’s Chief Operating Officer in Regina, strengthening member experience, planning and measurable operational performance.

Reporting to the Chief Executive Officer, the COO serves on Plannera’s Executive Committee. You will oversee pension and perks administration, marketing, communications, brand, corporate and client planning, and business development. The mandate connects strategy with coordinated delivery for more than 114,000 members and over 900 employers.

Key Responsibilities:
Lead pension and perks administration operations
Translate priorities into coordinated operational plans
Improve member experience and service performance
Lead corporate projects through implementation
Build relationships with Boards and governing bodies

Requirements:
Senior leadership experience in complex service operations
Record of improving customer or member experience
Sound financial and operational judgment
Ability to coordinate major cross functional projects
Board or complex governance experience is an asset

Shape Plannera’s one member, one experience ambition through operational leadership, planning discipline and stakeholder relationships.
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📌 Chief Operating Officer Plannera Regina
🏢 Cpbi Icra
📍 Regina