Lead customer-first sales performance at kate spade new york through floor supervision, coaching, and exceptional client service.
The Supervisor supports store leadership in a high-energy retail setting. This role drives productivity through team building, goal setting, client development, and adherence to brand standards. Sales leadership, KPI analysis, omni-channel selling, and operational excellence shape daily priorities.
Key Responsibilities:
Lead the team toward sales and KPI targets
Coach performance and support recruitment, onboarding, and training
Build client relationships through proactive outreach and service standards
Supervise opening, closing, cash handling, and register operations
Direct inventory functions, replenishment,
and stockroom organization
Requirements:
Two or more years in retail service management or floor leadership
Robust written and verbal communication skills
Proficiency with Microsoft Excel, Word, Power Point, and Outlook
Comfort with omni-channel selling and clienteling systems
Availability for nights, weekends, holidays, and peak seasons
Bring retail leadership, KPI management, client development, and operational skills to kate spade current york stores.
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