Own AWS media workflows as a Senior Technical Account Manager, applying video delivery expertise across Elemental products and CloudFront. Calgary-based work is stated.
AWS Applied AI Solutions seeks a Senior Media Specialist Technical Account Manager for strategic customer projects. You will guide solutions through specification, development, deployment, acceptance, and production operations. The work spans customer requirements, product releases, testing, support alignment, and long-term operational health.
Key Responsibilities:
Complete onboarding and off-boarding requirements for assigned customers
Own health dashboards for customer media workflows
Define requirements and scope feature tickets across Elemental products
Verify features and test multi-product video workflows
Mentor junior Media Specialist TAMs and Engineers
Requirements:
5+ years designing, implementing, operating, or consulting on distributed applications
5+ years of technical engineering experience
4+ years managing technical projects, accounts, or skilled services
2+ years in software engineering-focused technical roles
Video processing or adaptive bitrate streaming experience preferred
Apply technical account management, video workflow expertise, and customer guidance to AWS media solutions and production operations.
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