Troubleshoot computer systems, software, networks, and peripheral devices for Rush Street Interactive staff in a broad IT support function.

The Service Desk Analyst combines technical diagnosis, asset support, documentation, and project participation. You will install and maintain systems, manage support records, assist with IT asset lifecycle activities, and escalate issues when required. Familiarity with operating systems, Microsoft Office, SharePoint, and remote support tools supports this work.

Key Responsibilities:
Troubleshoot computer systems, networks, and peripheral devices
Install and configure software applications and computer systems
Maintain accurate support documentation and ticket records
Assist with IT inventory and asset lifecycle management




Contribute technical support to IT projects and initiatives

Requirements:
Degree in technology or equivalent qualified experience
Experience with Microsoft Windows, Apple macOS, and Linux
Knowledge of Microsoft Office and SharePoint applications
Familiarity with remote support and ticketing systems
Ability to manage multiple priorities with minimal supervision

Use hardware, software, documentation, and asset management expertise to strengthen Rush Street Interactive’s internal IT support.
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📌 It Support Analyst Hardware Software Toronto (Canada)
🏢 Rush Street Interactive
📍 Canada